Shipping policy

During promotional periods, delivery may take 3 to 5 business days longer than usual.

1.Shipping Methods and Costs

In order to provide you with the best service and ensure fast delivery, we use partner logistics for delivery. Shipping costs vary depending on the type of delivery and the destination, and your shipping cost will be automatically calculated at checkout.

We strive to ship within 10 business days. Estimated delivery times are for reference only and are calculated from the date of shipment; we are not responsible for any delays caused by customs clearance processes at the destination.

Important Shipping Information

We recommend that you consider the following information:

All orders require a signature upon receipt.

We are unable to resend an order after the item has been shipped, so please ensure that someone is at the designated delivery address to sign for your order.

2.Free Shipping

From time to time, we may offer free shipping promotions, which will be notified by email. Please note that the free shipping promotion will be applied to your order at checkout.

If you purchase an item during a free shipping promotion and need to return it, we will not charge any outbound shipping costs (as the promotion is free), and you will pay the return shipping costs as usual.

3.Guest Checkout

If you want to purchase our products without registering, you can do so as a guest and provide correct contact and billing information to complete the purchase.

4.First-time Order

For your safety, if you are placing an order for the first time, please register your account accurately to avoid delays in order processing. Also, please make sure to enter your contact information accurately so that we can contact you if needed.

5.Insurance

We insure every order until the goods are delivered to you. We require you to sign for all goods, and after signing for them, the responsibility for your purchase will be transferred to you. If you are not the recipient (such as a gift order), the person who signs for the package will confirm receipt and be responsible for the package.

6.Tracking Your Shipment

Once your order is shipped, we will send you a tracking number by email.

7.Taxes

When browsing our website, prices and shipping costs are displayed.

Taxes will be charged according to the customs regulations of the destination country.